Global Study


Education in Great Britain. Bournemouth Business School International - Travel, Tourism & Hospitality Management - 12-week Certificate Course


The Travel, Tourism and Hospitality Management programmes are best suited to participants with a minimum Intermediate level of English on entry (IELTS 5.5 for the certificate; IELTS 5.0 for the higher certificate, diploma and foundation), who are seeking a professional skills programme specialising in English, travel, tourism and hospitality management. The courses are aimed at young professionals and students who are seeking a career or further study in international travel and tourism and require proficiency in English. Depending on the options selected by students, these courses lead to awards from BBSI and Virgin Atlantic Airways, City and Guilds (Vocational Key Skills Certificate).
To meet the ever increasing world-wide demand for internationally recognised qualifications, BBSI offers the Virgin Atlantic Fares and Ticketing Levels 1 and 2 qualifications as integral parts of its travel and tourism courses. These qualifications are for people who aspire to the top jobs in airline ticket sales, and therefore need the professional IATA points, that are a prerequisite for a successful career in the travel industry.
IATA approved travel agencies must have staff who, between them, hold a minimum total of 40 points with 30 being the maximum held by any one person.

  • A 12-week (1-term) certificate course (CTT 12) comprises 26 lessons weekly in English, travel, tourism and hospitality management. Students would study term 2 of the diploma programme.

  • The course leads to BBSI, as well as the Virgin Atlantic Fares and Ticketing Certificate, as appropriate (Level 1 or 2). The minimum language proficiency for entry is IELTS 5.5.

  • The Fares and Ticketing Level 1 course commences in January and July annually, whilst Fares and Ticketing Level 2 commences October and April.

  • The Fares and Ticketing Level 1 qualification must b e obtained prior to candidates being eligible for Level 2.

  • Course Elements

  • Course topics covered include:

  • hospitality management
    retail travel services
    tour operators
    economic impact of tourism
    resort planning and development
    visitor attraction management
    tour guides and representatives
    waterborne transport
    air transport
    marketing the tourism product
    road and rail transport
    historical development of tourism
    accommodation classification
    career options in tourism
    future developments structure of the industry
    airport procedures
    ancillary travel products
    leisure and business travel
    personal skills development
    Virgin Atlantic Fares & Ticketing, Level 1 (term 2)
    Virgin Atlantic Fares & Ticketing, Level 2 (term 3)
    Course Objectives
    -to develop confidence and fluency in the language beyond intermediate level
    -to develop effective business communication skills -to build appropriate vocabulary for the travel and tourism industry
    -to develop a practical understanding of travel, tourism and hospitality management
    -to develop an understanding of current developments and customer service issues within the travel industry
    -to prepare students for university degree courses in travel and tourism-related fields
    -to prepare students for the IELTS examination
    -to prepare students for the optional ECDL qualification
    Learning Outcomes
    Students with good attendance and who complete all assignments can expect to achieve a minimum language level of IELTS 6.0/6.5. They will also be able to function effectively in English in a professional business environment in fields related to international tourism and hospitality management, and will have acquired a sound knowledge and understanding of the tourism industry.

  • City & Guilds Vocational Key Skills Certificate (Level 3) examinations (continual assessment - Term 1)

  • Communications Skills
    Application of Number
    Virgin Atlantic Airways Fares and Ticketing Levels 1 and/or 2
    Optional Examinations

  • NCFE (continual assessment throughout)


  • ECDL

  • Articles